An end to the hold music at HMRC?

An end to the hold music at HMRC?

At a glance HMRC’s phone service is failing, with low satisfaction and many dropped calls. A £500m investment will fund a new, integrated telephony and eCRM system. The new system will use AI, offer call-backs, and better route enquiries. But security risks and...
Dodge these 6 pitfalls on MTD for IT

Dodge these 6 pitfalls on MTD for IT

At a glance Start telling clients now about the upcoming MTD for IT changes. Update your internal processes and choose the right software for quarterly filings. Ensure accurate bookkeeping for compliance, partnering with specialists if needed. Next year’s...
Is Digits the future of accounting software?

Is Digits the future of accounting software?

At a glance A new AI-driven ledger promises to automate bookkeeping with very high accuracy. Its unique data model gives it context and classification accuracy. The system automatically reconciles 95% of transactions, flagging outliers for human review. The dream of a...